SHIPPING POLICY
All orders will be processed within 1-5 business days and shipped using best shipping method depending on the shipping chosen at checkout. All orders will be tracked. Tracked deliveries that cannot be delivered will be shipped again at the customer’s expense or cancelled.
Please note we do not ship to PO boxes.
Rollbody is also not responsible for any delays in delivery. Delayed delivery will not give rise to any penalty or indemnity, and cannot be used as a reason for cancelling the order.
**Please note Rollbody is not responsible for any loss or damages of the products shipped from Rollbody to the delivery address.
Where do you ship?
We are shipping worldwide. (With the exception of a few countries due to import restrictions.)
Do you offer free shipping?
We are pleased to offer free standard delivery for all orders over $100 USD or more in the United States, $120 CAD or more in Canada (pre-tax and shipping costs).
When will my order arrive?
All orders, are processed within 1-5 business days. The shipping costs depend on your location and the shipping service you choose. All options with costs and delivery times will be available at checkout once a shipping address has been entered.
Once the carrier accepts and scans your package, the tracking information sent via email/phone will be updated and given an estimated arrival date for your package. Please note it may take 24-48 hours for tracking to be updated by the shipper.
Are tax and duties included?
Unfortunately no, international orders will likely incur customs and duties taxes. Unfortunately, we do not have any control over this and cannot avoid these fees. We advise that you check the import charges applicable in any country before ordering products to be delivered there.
Incorrect shipping addresses?
Please be aware that we are not responsible for information which has been entered incorrectly at checkout and we are not able to provide refunds on orders shipped to the address provided at checkout.